The technical support helps ticketing platform.
Free - basic technical support conditions
- 8 hours/day, 5 days/week
- GMT+1 working hours
- response ASAP but not later than 24 hours
- you may send messages and screen-shots
- the help system will send you related email alerts when a response is received
- you should close one ticket when solved.
- Tickets will be available for 6 months or more until deleted.
- Inappropriate messages will be generally ignored, however in such cases the user account may suffer from its behaviour.