HELP & Documents


Date: 2017.6.12        Author: Admin

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Technical support


The technical support help ticketing platform.

Usage terms:

  • free basic technical support conditions
  • 8 hours/day, 5 days/week
  • GMT+1 working hours
  • response ASAP but not later than 24 hours
  • you may send messages and screen-shots
  • the help system will send you related email alerts when a response is received
  • you should close one ticket when solved.
  • tickets will be available for 6 months or more until deleted.

Please check for paid technical services availability if you need more allocated resources.

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